[COMPANY LEGAL NAME] ("Money World", "we", "us") operates the website moneyworld.biz. We respect your privacy. This policy explains what personal data we collect, why we collect it, and your rights under the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Information Technology Act, 2000 and related rules.
1. Who we are
Money World is a loan advisory and Direct Selling Agent (DSA) business. We help you find and apply for loans and insurance from RBI-regulated banks, NBFCs and IRDAI-licensed insurers ("Partners"). We do not lend money. For your data, we act as a Data Fiduciary; our Partners act as separate Data Fiduciaries once they receive your application.
2. Data we collect
- Identity and contact details: name, mobile number, email, city, address.
- Loan details: loan type, amount, purpose, income or business turnover, employment or business details.
- Documents you share: PAN, Aadhaar (masked where possible), bank statements, salary slips, ITRs, GST returns, financial statements, property papers.
- Credit information, only when you authorise a Partner or us to fetch it from a credit bureau.
- Technical data: IP address, device and browser type, pages visited, cookies.
We do not collect more than we need for the purpose stated below.
3. Why we use your data
- To understand your requirement and assess which Partners may suit you.
- To prepare and submit your application to the Partner(s) you agree to.
- To contact you about your enquiry by call, SMS, WhatsApp or email.
- To follow up on the status of your application until disbursal or closure.
- To meet legal, tax, KYC and regulatory obligations and to prevent fraud.
- To improve our website and services, using aggregated or anonymised data.
We will not use your data for any unrelated purpose without fresh consent.
4. Consent
We process your personal data on the basis of your consent, given through a clear checkbox on our forms, or where the law otherwise permits. You may withdraw consent at any time by writing to privacy@moneyworld.biz. Withdrawal does not affect processing already done, and we may be unable to continue your loan enquiry without it.
6. Storage and security
Your data is stored on secure servers in [India / REGION], encrypted in transit, with access limited to staff who need it. We use reasonable security practices under the IT Act. No system is fully secure; if a personal data breach affects you, we will notify you and the Data Protection Board of India as required by law.
7. How long we keep data
We keep your data while your enquiry is active and for up to [3] years after it closes, or longer if a law or a Partner agreement requires it. After that we delete or anonymise it.
8. Your rights
Under the DPDP Act you can: access a summary of your data and how it is processed; correct, complete or update it; ask us to erase it (subject to legal retention); withdraw consent; nominate a person to exercise your rights in case of death or incapacity; and raise a grievance. Write to privacy@moneyworld.biz. We will respond within [30] days.
10. Children
Our services are meant for persons 18 years and above. We do not knowingly collect data from children.
11. Third-party links
Our site may link to Partner or other websites. Their privacy policies apply when you visit them.
12. Changes
We may update this policy. The "Last updated" date will change, and material changes will be highlighted on the website.
13. Contact and Grievance Officer
[GRIEVANCE OFFICER NAME], Grievance Officer, [COMPANY LEGAL NAME], [Office address line 1], [Area], [City] – [PIN]. Email: grievance@moneyworld.biz. Phone: +91 98XXX XXXXX. If you are not satisfied with our response, you may approach the Data Protection Board of India.